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Our family of six persons booked our trip through Mara Gates and have just arrived home from a fantastic stay in Kenya. Initially, we were a bit skeptic, since Mara Gates is not a big company and does not have many online reviews. We were however, very reassured thanks to the very kind and quick responses from Agnes at Mara Gates. Every e-mail we sent her in advance was answered immediately and she was very flexible in putting together a great itinerary for us. We were probably not the easiest client, as we had many inputs on where we wanted to stay and see, but this was acoomodated very nicely. Upon arrival we were met on the airport by both Agnes and a driver who escorted us to the hotel in Nairobi. Although we had not booked in advance, they were able to arrange a guided trip of the city on very short notice - great service. Our guide for this excursion was Moses / Musa and he was very sweet, funny and knowledgeable. |
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